Like 99% of the population, I know very little about cars, and I take it for granted when mine is running correctly which, thanks to Williams Automotive, is most of the time. But when something goes wrong, I never hesitate to bring it in. You always treat my car as if it were your own, and you never "fix" something that wasn't broken. Trust is a scarce commodity nowadays, but when trust is combined with years of experience and knowledge, that is hard to beat. Thanks for helping me milk every drop of life from all three cars in our family. Cliff & Lin